7 tips for how to prevent chargebacks

“Chargeback management”– a term merchants around the world dread. But, chargebacks are a fact of life and can arise for many reasons, many of which are out of the merchant’s control.  Examples of chargeback triggers include:

  1. Fraud
  2. Customer disputes
  3. Processing errors (e.g. duplicate transactions)
  4. Authorization issues (e.g. debiting cardholder)

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Using AI – to Prevent eCommerce Fraud and Secure Payments

As eCommerce continues to grow exponentially, so does fraud. In fact, consumer credit reporting agency, Experian,reports that there’s been a huge 56% increase in eCommerce breaches since 2016. The prevalence of digital payments and transactions, coupled with the number of consumers gravitating towards apps and mobile connectivity, has encouraged criminals to devise newer, more sophisticated methods of stealing money.

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