Held in Las Vegas, Money20/20 2015 was a worldwide gathering of stakeholders in truly global payments. Firms of all sizes and specialties were present to talk to thousands of conference-goers about news and discuss questions and challenges to the industry gathered in the glitz of Vegas! As we are busily preparing for this annual showcase – which will include information, meetings, and fun and games — we asked three veteran Credorax attendees to share their thoughts on last year’s forum.
France Blanchard, is Credorax’s Vice President of Sales Operations and Global Accounts. France oversees a global team with members in the U.S., Canada, Europe, Israel and China. She stresses the importance of mixing the right blend of customer attentiveness and technology solutions to achieve the most effective and optimized results in payment processing sales operations. She also shared tools team leaders can put into place in order to motivate and ensure strong results from a sales operations team.
In the digital age, it’s possible to find reviews on almost all types of goods or services, and the payments industry is no different. Customer care has come to the forefront in all industries, and Credorax tries to keep focus squarely on what customers want and need to successfully use our products to help their own businesses.
Rod Katzfey is Vice President of Sales & Business Development of North America. He shared his thoughts on his start and development during his 20+ years of electronic payment industry experience. Rod’s background and love of mentoring make him a special part of the Credorax team; he is a member of several industry boards and is motivated to be a part of educating up-and-coming employees.
Research indicates that the use of mobile devices to make payments is continually on the rise. A Deloitte study predicted that in 2015 five percent of mobile phones would make a payment once a month (up from just 0.5 percent in 2014). Since the technology needed to support the ease and security of mobile payments and shepherd consumers all the way to a cashless society is out there, why is the shift occurring slower than anticipated?
A recent study published by MasterCard Advisors confirmed that the availability of digital payments was a key point for cardholder engagement and loyalty, resulting in growth for the card issuer. Credorax agrees that digital payments represent a growing and vital source of revenue! Let’s examine some of the fundamental points of the MasterCard study.
Supply chain and logistics companies in today’s market already maintain expertise in several areas, such as logistics, delivery, invoicing and digital services. Recent industry surveys indicate that adding and enhancing e-commerce or payments services as part of the end-to-end solution puzzle, reaching out to these companies’ well-established customer bases, could aid an increasing pinch at the margins of supply chain services.